With 10 year experience of working together, we have reached tangible synergetic effect in performance and productivity, which results in highest quality services and satisfied clients.
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Professionalism
We are team of professionals united by one goal — to help you to implement your business ideas by means of our IT solutions.
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Efficiency
Doing business with us you are sure that you receive highest quality services and always on time.
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Technology
Our state-of-the-art solutions are always backed up by latest technologies so you are always in the main stream with us.
CUPS OF COFFEE
DAYS IN WORK
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Software Development
Software development outsourcing means delegating the design, coding, testing and maintenance of an application to an external engineering team that works as an extension of your own. Our agile development team has more than 10 years of experience as a reliable outsourcing partner and offers flexible business models to exactly fit your demands. Here you will find a software development company that fits your needs. HiTech Service has software developers ready for your tasks.
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Customer Support
Customer support outsourcing means an external team answers your users by email, chat and phone under your brand and your agreed service levels. If you are looking for efficient offshore Customer Service Team for your service or product – look no further! With HiTech Service you can outsource this task and be sure that all is in order. We have customer support solutions even for SMEs and individuals.
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Quality Assurance
QA outsourcing means an external team plans and runs the testing of your product — functional, regression and test automation — across its whole lifecycle. Want to outsource QA and looking for a reliable and experienced QA outsourcing team? We have QA professionals that know how software testing should be done. We will accompany your software product during all its lifecycle.
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Managed Services
Managed IT services means an external provider runs and monitors your infrastructure — servers, networks, databases — against an agreed service level, instead of you staffing that in-house. Powerful IT infrastructure is a must for a modern enterprise. Being available 24/7 our technical support outsource team is able to provide best service whether clients are in US, Europe or Asia.
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Compliance Audit
A compliance audit is a structured review of your processes and documentation against a standard such as ISO 9001:2015 or CMMI, carried out before the certification body runs its own assessment. We offer our compliance audit services and experts to help your company in getting ready for the certification process. WIth HiTech Service compliance team your ISO 9001:2015 or CMMI compliance process will be smooth and easy.
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GDPR Compliance
GDPR compliance means aligning how you collect, store and process the personal data of EU residents with the General Data Protection Regulation, including lawful basis, data subject rights and breach notification. To address the European Union initiative for General Data Protection Regulation (GDPR) that comes into force starting from May 25th, 2018, we are glad to offer our help in making your company fully GDPR compliant. What is GDPR compliance?
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Competency Center
HiTech competency centers are the perfect way to take advantage of lower cost off–shore resources and cross group synergies. A HiTech competency center is a multi–discipline, dedicated team that works side–by–side to support each other. Managing services, research & development, QA or support – our teams working together are able to implement any task.
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Emergency IT Support
Emergency IT support is on-demand incident response for production systems — databases, servers, networks — available around the clock rather than only in business hours. Having troubles with your database, servers, network? Or you are under DDoS attack? HiTech Service TechOps team is available 24/7. Our certified specialists will start working immediately, simply give us a call and we will take care of your problem. Windows Server, MS SQL, Oracle DB, Linux/BSD, etc.
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Software as Medical Device
Software as a Medical Device (SaMD) is software intended for a medical purpose that performs it without being part of a hardware medical device; in the EU it is regulated under the Medical Device Regulation (MDR). HiTech Service provides full Software as a Medical Device Development Life Cycle for this device software including analysis, software validation, software development, QA, deployment, development of process documentation using latest technologies on the market and in compliance with Medical Device Regulation, European standards and best practices.
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Local AI Development
Local AI means models and agents that run on your own hardware or private cloud instead of a vendor API, so prompts and documents never leave your infrastructure. Whether you are looking for AI automation for one-time project or long-term AI integration, local deployment allows you to concentrate on the business process, and everything else is taken care of by HiTech team. We build custom AI agents that run entirely on your infrastructure — your data never leaves your premises and there are no ongoing subscription fees.
What Our Clients Say
We leveraged our project management team and worked with Hitech's developer as an extension of our own development team. We followed our typical weekly sprint code review process and found working with them very effective and seamless.
Hitech was most impressive with how quickly the understood our unique medical application needs and ability to leveraged their medical experience to get up to speed in a very short period of time.
Hitech flexibility and availability made integration with our development team easy even with a 7 hour time zone difference. there was little to no impact on communication during the whole project.
I feel further projects will be even easier to start and manage with Hitech's approach to fully integrate development resources with our team.
Enzo Costanza,
VP of Product DevelopmentReal Time Medical
I would like to thank Hi Tech for the Development and Quality Assurance resources that they have provided to Kodak/BLUE Software over the last 4 years. Since the beginning, Kodak/BLUE Software integrated Hi Techresources into our team as if they were our own company’s resources. This allowed many ofthem to become dependable and valuable resources and teammates.
Hi Tech provided many more benefits to Kodak/BLUE Software beyond cutting R+D costs. Hi Tech provided talented resources who were able to learn our software, design solutions, give feedback and get quality code in place in an acceptable timeframe. Hi Tech resources were active participants in our Agile process and communicated with the team daily, via phone calls and Instant Messaging. In the end, Kodak/BLUE Software and Hi Tech created a highly functional software team.
While using Hi Tech Kodak/Blue Software’s ability to meet our release goals for quality and timing increased dramatically. Hi Tech resources were assigned functionality in our system and accepted owning the design, development and maintenance of those features. The Quality Assurance team was able to write and execute Test Scripts efficiently and bring issues to the team in real time. All of this ultimately resulted in increasing Kodak/BLUE Software’sclient’s satisfaction with our products.
I enjoyed working with Hi Tech team and If the opportunity arose to work with these resources again I would be glad to do so.
Edward T. Palange,
Director of R+D (Design2Launch)KODAK/Blue Software
I would happily recommend HiTech Service to your company. I used HiTech Service as a fully outsourced team in Ukraine to build my entire technology platform. Storm Exchange built proprietary weather indexes and used our technology platform to distribute the financial data to customers via web and Bloomberg.
I engaged HiTech Service for over 2 years and they always performed at a high level. We never missed deadlines and our systems were all high quality. We interacted daily with the team and the time zone and cultural differences were never a problem. I found their technology skills excellent, particularly in comparison to New York based developers.
Unfortunately, our business was in the financial sector and shutdown after the banking crisis. We would still be using them today if that were not the case and I would recommend HiTech without question. I have used many offshore vendors and HiTech was the best of them.
Dennis Reaves,
Chief Operating Officer,Storm Exchange, Inc.
It's a true pleasure for me to recommend HiTech Service to your company. I have used HiTech Service to extend my development team and work on critical parts of my business. I have worked directly with the team on daily basis and I always found their dedication and experience to be both top-notch and professional.
We have trusted them to deliver these critical pieces time and time again and they have always shown sensitivity to our needs and understanding of our strategy as a startup venture baked company.
I would recommend HiTech Service without hesitation and, if given the opportunity, work with them again. We have been required by our customers to maintain all development within the United States. HiTech Service have been very supportive of this transition and have applied the same dedication they have shown us through the years.
Jon Goldberg,
Director of Operations and Database Engineering,Payfone, Inc.
Our company engaged HiTech Service Company for development of an E–based Donor ECoordination Information System, a customized tool for interaction of a group of people working at different companies, which is based on Google Apps for Business. At the beginning, the software development task looked simple, but difficulties appeared in the research and development phase of the project since the development closely relied on Google services framework that appeared not very flexible and comfortable for customization.
The HiTech Service experts successfully solved all the problems, showing high performance, great professional skills and ability to adapt to the changing environment. The project deadlines were met and high quality of product was demonstrated. All team members appeared to be responsive and willing to implement the best technical solution in spite of the difficulties and time limits.
We recommend HiTech Service as a reliable customer–oriented partner, fully devoted to achievement of the claimed goals and ensuring great professional atmosphere that makes development process attractive and successful.
William Tucker,
Chief of Party,USAID Contractor Project IRG/Engility
Municipal Energy Reform Project in Ukraine.We engaged HiTech Service for development of a suite of components for monitoring our server infrastructure which is running company's mission-critical business processes utilizing a cluster of WebSphere application servers. We also trusted HiTech to take responsibility of the execution of the monitoring tools. HiTech is also responsible, working in collaboration with our Production services located in US, for taking proactive, corrective actions in case of infrastructure issues.
The engagement required a strong expertize in J2EE, SOA, BPM, BRMS and capability to cover business hours of US, Asia-Pacific and Europe regions.
We found HiTech as a reliable, dedicated and very professional partner, capable of successfully executing complex development and production support activities with high quality and in a cost effective manner. I would definitely recommend HiTech to your company.
Leonid Podoshev
Vice President, Software Engineering,Odyssey Logistics and Technology Corporation.



Frequently Asked Questions
- What IT services does HiTech Service offer?
- HiTech Service offers software development outsourcing, quality assurance and software testing, offshore customer support, managed IT services, 24/7 emergency IT support, compliance audit, GDPR compliance consulting, dedicated offshore competency centers, Software as a Medical Device (SaMD) development, and local AI agent development.
- Where is HiTech Service located?
- HiTech Service works from a US office together with an R&D center in Ukraine, which lets the team support clients across the US, Europe and Asia while keeping offshore development costs down.
- Is HiTech Service certified?
- Yes. HiTech Service is an ISO 9001:2015 certified IT outsourcing partner, and its compliance team also helps client companies prepare for their own ISO 9001:2015 or CMMI certification process.
- Can HiTech Service help my company become GDPR compliant?
- Yes. HiTech Service provides GDPR compliance services covering assessment, documentation and technical implementation, including Data Protection Officer as a Service for companies that need an outsourced DPO under Article 37.
- Does HiTech Service provide 24/7 emergency IT support?
- Yes. The HiTech Service TechOps team is available 24/7 for database, server, network and DDoS emergencies, with certified specialists covering Windows Server, MS SQL, Oracle DB and Linux/BSD environments.
- What is a HiTech competency center?
- A HiTech competency center is a dedicated, multi-discipline offshore team that works side by side on a client's behalf, combining managed services, research and development, QA and support in one group to take advantage of lower offshore costs and cross-group synergies.
- Can HiTech Service develop medical device software?
- Yes. HiTech Service covers the full Software as a Medical Device development life cycle, including analysis, software development, software validation, QA, deployment and process documentation, in compliance with the Medical Device Regulation and European standards.
- Can HiTech Service build AI that keeps our data on-premises?
- Yes. HiTech Service builds custom AI agents that run entirely on the client's own infrastructure, so data never leaves the premises and there are no ongoing per-token or subscription fees.
















