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Hitech Service LLC

When you’re looking for an A-team

With 10 year experience of working together, we have reached tangible synergetic effect in performance and productivity, which results in highest quality services and satisfied clients.

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Professionalism

We are team of professionals united by one goal — to help you to implement your business ideas by means of our IT solutions.

Efficiency

Doing business with us you are sure that you receive highest quality services and always on time.

Technology

Our state-of-the-art solutions are always backed up by latest technologies so you are always in the main stream with us.

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DAYS IN WORK

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ARTICLES WRITTEN

Software Development

Software development outsourcing means delegating the design, coding, testing and maintenance of an application to an external engineering team that works as an extension of your own. Our agile development team has more than 10 years of experience as a reliable outsourcing partner and offers flexible business models to exactly fit your demands. Here you will find a software development company that fits your needs. HiTech Service has software developers ready for your tasks.

Software development outsourcing services

Customer Support

Customer support outsourcing means an external team answers your users by email, chat and phone under your brand and your agreed service levels. If you are looking for efficient offshore Customer Service Team for your service or product – look no further! With HiTech Service you can outsource this task and be sure that all is in order. We have customer support solutions even for SMEs and individuals.

Customer support outsourcing

Quality Assurance

QA outsourcing means an external team plans and runs the testing of your product — functional, regression and test automation — across its whole lifecycle. Want to outsource QA and looking for a reliable and experienced QA outsourcing team? We have QA professionals that know how software testing should be done. We will accompany your software product during all its lifecycle.

QA and software testing outsourcing

Managed Services

Managed IT services means an external provider runs and monitors your infrastructure — servers, networks, databases — against an agreed service level, instead of you staffing that in-house. Powerful IT infrastructure is a must for a modern enterprise. Being available 24/7 our technical support outsource team is able to provide best service whether clients are in US, Europe or Asia.

Managed IT services

Compliance Audit

A compliance audit is a structured review of your processes and documentation against a standard such as ISO 9001:2015 or CMMI, carried out before the certification body runs its own assessment. We offer our compliance audit services and experts to help your company in getting ready for the certification process. WIth HiTech Service compliance team your ISO 9001:2015 or CMMI compliance process will be smooth and easy.

Compliance audit services

GDPR Compliance

GDPR compliance means aligning how you collect, store and process the personal data of EU residents with the General Data Protection Regulation, including lawful basis, data subject rights and breach notification. To address the European Union initiative for General Data Protection Regulation (GDPR) that comes into force starting from May 25th, 2018, we are glad to offer our help in making your company fully GDPR compliant. What is GDPR compliance?

GDPR compliance services

Competency Center

HiTech competency centers are the perfect way to take advantage of lower cost off–shore resources and cross group synergies. A HiTech competency center is a multi–discipline, dedicated team that works side–by–side to support each other. Managing services, research & development, QA or support – our teams working together are able to implement any task.

Offshore competency centers

Emergency IT Support

Emergency IT support is on-demand incident response for production systems — databases, servers, networks — available around the clock rather than only in business hours. Having troubles with your database, servers, network? Or you are under DDoS attack? HiTech Service TechOps team is available 24/7. Our certified specialists will start working immediately, simply give us a call and we will take care of your problem. Windows Server, MS SQL, Oracle DB, Linux/BSD, etc.

24/7 emergency IT support

Software as Medical Device

Software as a Medical Device (SaMD) is software intended for a medical purpose that performs it without being part of a hardware medical device; in the EU it is regulated under the Medical Device Regulation (MDR). HiTech Service provides full Software as a Medical Device Development Life Cycle for this device software including analysis, software validation, software development, QA, deployment, development of process documentation using latest technologies on the market and in compliance with Medical Device Regulation, European standards and best practices.

Software as a Medical Device development

Local AI Development

Local AI means models and agents that run on your own hardware or private cloud instead of a vendor API, so prompts and documents never leave your infrastructure. Whether you are looking for AI automation for one-time project or long-term AI integration, local deployment allows you to concentrate on the business process, and everything else is taken care of by HiTech team. We build custom AI agents that run entirely on your infrastructure — your data never leaves your premises and there are no ongoing subscription fees.

Local AI agent development

What Our Clients Say

Clutch 2024 award badge: top help desk service company in Ukraine

Clutch 2024 award badge: top application management and support company in Ukraine

Clutch 2024 award badge: top cybersecurity company in Kyiv

Frequently Asked Questions

What IT services does HiTech Service offer?
HiTech Service offers software development outsourcing, quality assurance and software testing, offshore customer support, managed IT services, 24/7 emergency IT support, compliance audit, GDPR compliance consulting, dedicated offshore competency centers, Software as a Medical Device (SaMD) development, and local AI agent development.
Where is HiTech Service located?
HiTech Service works from a US office together with an R&D center in Ukraine, which lets the team support clients across the US, Europe and Asia while keeping offshore development costs down.
Is HiTech Service certified?
Yes. HiTech Service is an ISO 9001:2015 certified IT outsourcing partner, and its compliance team also helps client companies prepare for their own ISO 9001:2015 or CMMI certification process.
Can HiTech Service help my company become GDPR compliant?
Yes. HiTech Service provides GDPR compliance services covering assessment, documentation and technical implementation, including Data Protection Officer as a Service for companies that need an outsourced DPO under Article 37.
Does HiTech Service provide 24/7 emergency IT support?
Yes. The HiTech Service TechOps team is available 24/7 for database, server, network and DDoS emergencies, with certified specialists covering Windows Server, MS SQL, Oracle DB and Linux/BSD environments.
What is a HiTech competency center?
A HiTech competency center is a dedicated, multi-discipline offshore team that works side by side on a client's behalf, combining managed services, research and development, QA and support in one group to take advantage of lower offshore costs and cross-group synergies.
Can HiTech Service develop medical device software?
Yes. HiTech Service covers the full Software as a Medical Device development life cycle, including analysis, software development, software validation, QA, deployment and process documentation, in compliance with the Medical Device Regulation and European standards.
Can HiTech Service build AI that keeps our data on-premises?
Yes. HiTech Service builds custom AI agents that run entirely on the client's own infrastructure, so data never leaves the premises and there are no ongoing per-token or subscription fees.

Latest Blog Entries

When Config Became Executable: The Twenty-Year Pattern Behind Supply Chain Attacks

Layered translucent panels inspected by magnifying glasses while a glowing shard slips through a gap between layers
  • Posted by dmitriy
  • On August 10, 2026

How Software Became a Medical Device

A medical imaging machine dissolving from left to right into geometric data blocks, illustrating hardware becoming software
  • Posted by alex
  • On August 5, 2026

Compliant With What? A Working Map of GDPR, HIPAA, SOC 2 and ISO 27001

Two wax certification seals beside two unsealed scrolls, illustrating that only SOC 2 and ISO 27001 produce an artifact while GDPR and HIPAA do not
  • Posted by john
  • On August 2, 2026

Local AI vs Cloud AI: The Break-Even Is About Utilization, Not Tokens

A balance scale weighing a glowing stack of local server racks against a cloud icon, with a percentage gauge as the fulcrum deciding the tilt
  • Posted by oleg
  • On July 27, 2026

Does Your SaaS Actually Need a Data Protection Officer? Running the Article 37 Test

Three gates of decreasing width with a small company building approaching, the third gate glowing green beneath a shield-and-person icon
  • Posted by andrew
  • On July 23, 2026
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