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Have any questions? +1 646.844.5712 (US) or +44 203 695 9674 (UK)

Emergency IT Support

We provide 24/7 emergency IT services

Oracle, MS SQL, Windows, Linux/BSD, Networking

phones: +1 646.844.5712 (US) · +44 203 695 9674 (UK)

For emergency assistance we have a staff of 24/7/365 on–call certified experts to provide you with expert support with any emergency task.

Oracle DBA

  • Help with Oracle Technical Support on bug identification
  • Performing database crash recovery
  • Repairing acute Oracle performance issues
  • Applying patches
  • Relieving database bottlenecks
  • Disaster recovery and planning
  • Assisting with emergency hardware configuration

Linux / BSD

  • General systems administration
  • Patching / Upgrading kernel and packages
  • Web and Mail server administration
  • Performance troubleshooting
  • Firewall configurations
  • Apache / Nginx / Tomcat / Glassfish Administration
  • Squid proxy server

MySQL DBA

  • MySQL by Oracle
  • MariaDB
  • IaaS and DBaaS including: AWS RDS, EC2, and Rackspace Cloud
  • Percona MySQL

Windows 2012 / 2008 Server Administration

  • Active Directory
  • IIS configuration
  • Firewall configuration
  • Hyper-V virtualization
  • Failover-Clustering

Microsoft SQL Server Administration

  • Design / Deployment and ongoing support
  • Failover and Clustering
  • Always On
  • Performance troubleshooting and bottleneck
  • licensing consultancy

Microsoft Exchange 2013 / Office 365 Administration

  • Design and Deployment
  • Upgrading from earlier versions

Fibre Channel SAN administration

  • HP EVA storage
  • DELL MD3xxx series storage
  • NetApp storage
  • Brocade FC fabrics administration

Public Key Infrastructure administration (X509 / TLS / SSL)

DDoS mitigation consultancy

  • Design and emergency implementing DDoS mitigation

How It Works

  • You call us by phone +1 646.844.5712 (US) or +44 203 695 9674 (UK) or skype hitech_us_911 or by embedded chat/li>
  • We send you the contract describing legal aspects of the service.
  • You get acquainted with the contract and sign it.
  • You provide us remote access: SSH/Remote Desktop/VPN preferred.
  • We examine your case and offer ways, timeframe and pricing for solving the situation.
  • You agree with the proposed solution by signing the Exhibit to the contract.
  • We get the job done.
  • You pay.