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24/7 emergency IT support

Certified experts on call 24/7/365 for any emergency: Oracle, MS SQL, Windows, Linux/BSD and networking. Call and an engineer responds immediately: we agree terms in minutes and start work as soon as we have access.

24/7/365No contract neededCertified engineers
Get emergency helpCall +1 646.844.5712

What we fix

Oracle DBA

  • Bug identification with Oracle Technical Support
  • Database crash recovery
  • Acute performance issues and bottlenecks
  • Patching
  • Disaster recovery and planning
  • Emergency hardware configuration

Linux / BSD

  • General systems administration
  • Kernel and package patching and upgrades
  • Web and mail server administration
  • Performance troubleshooting and firewall configuration
  • Apache, Nginx, Tomcat, GlassFish, Squid

MySQL DBA

  • MySQL by Oracle, MariaDB, Percona MySQL
  • IaaS and DBaaS including AWS RDS and EC2, Azure SQL and Google Cloud SQL

Windows Server

  • Active Directory
  • IIS and firewall configuration
  • Hyper-V virtualization
  • Failover clustering

Microsoft SQL Server

  • Design, deployment and ongoing support
  • Failover, clustering and Always On
  • Performance troubleshooting
  • Licensing consultancy

More

  • Microsoft Exchange / Microsoft 365: design, deployment, upgrades
  • Fibre Channel SAN: Dell, NetApp, HPE and Brocade fabrics
  • Public key infrastructure (X.509 / TLS / SSL)
  • DDoS mitigation: design and emergency implementation

How it works

  1. 01You call us: US +1 646.844.5712
  2. 02We send you a contract describing the legal aspects of the service
  3. 03You review and sign the contract
  4. 04You give us remote access (SSH, Remote Desktop or VPN preferred)
  5. 05We examine your case and propose the approach, timeframe and price
  6. 06You agree by signing the exhibit to the contract
  7. 07We get the job done
  8. 08You pay
See it in practice

Case study: handling a DDoS attack on a betting platform.

Read more →

What clients say

“[They] accomplished every task without dropping behind schedule or expanding the budget.”
Murat BayhanCEO, 3W Infra B.V., Amsterdam · verified review on Clutch

Frequently asked questions

How fast do you respond to an emergency?

Our TechOps team is on call 24/7/365. Contact us and a certified engineer starts working on your problem immediately.

What kinds of emergencies do you handle?

DDoS attacks, database failures, server and network outages, security incidents — covering Windows Server, MS SQL, Oracle DB, Linux/BSD and more.

Do we need an existing contract to get emergency help?

No. Simply give us a call and we will take care of your problem — one-time emergency assistance is available.

Can you help prevent future incidents?

Yes. After resolving the incident we can review your infrastructure, harden the setup and set up 24/7 monitoring as part of our managed services.

Have an emergency right now?

Call us: US +1 646.844.5712.

Book a free discovery call+1 646.844.5712