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Managed Services

Choosing deployment & technical support outsourcing team is easy with HiTech Service LLC

Powerful IT infrastructure is a must for a modern enterprise. Keeping all these services running and secure is called IT service management is as important as it’s setup.

During past 10 years in HiTech Service LLC we have gathered a highly experienced technical support team ready for tasks of any difficulty including all kinds of configuration and remote administration of both hardware and applications, deployments and scripting.

We work both, with free and paid software solutions, giving priority to free software where possible. This greatly cuts down expenses when working on infrastructure management projects.

As a part of DBA services outsourcing and technical support outsourcing our team provides following:

  • Windows Server Management, Linux Server Management and BSD systems;
  • Security Device Management (Firewalls, VPN, Anti-Virus, Web Security, IDS, IPS, End Point Security);
  • Database scripting and database configuration (MS SQL, Oracle, MySQL administration, PostgreSQL);
  • Mongodb management services;
  • Storage Management (SAN, DAS, NAS);
  • Network Management (routing);
  • Managed Communications (VoIP services provisioning, IPv4/IPv6 infrastructure);
  • Managed Messaging (Email services, MS Exchange, IM);
  • Enterprise Monitoring Services (Nagios, IBM Tivoli, Splunk, Microsoft System Centre).

Why outsource managed services to HiTech Service?

  • Lowers your operational costs, with minimal up-front costs;
  • Includes comprehensive monitoring and management solutions for server, storage, network and middleware;
  • Enables you to focus on your core business and leave the IT management to certified and experienced subject matter experts team;
  • Improves infrastructure availability with 24/7 proactive monitoring;
  • Provides real-time reports, automated notifications and alerts;
  • Gives you access to the right combination of specialized remote competency centers and on-site capabilities.

Working according ISO 9001:2015 process and being available 24/7 our technical support outsource team is able to provide best service whether clients are in US, Europe or Asia.